As news of the coronavirus COVID‐19 continues to develop, Everest Re Group, Ltd. and its affiliates remain focused on the health and safety of our employees, their families and the greater Everest community, and this includes our ability to continue servicing our external customers, clients, and business partners. In accordance with our Organizational Resiliency Program, a team reporting directly to our executive management has been carefully monitoring the ongoing and rapidly evolving developments regarding the virus to ensure that we are prepared to take swift and appropriate action as necessary. Our priority is the well‐being of our staff and the ongoing ability to provide exceptional service to our customers and broker partners. All of our decisions, processes and plans center on these two imperatives.
Everest’s established Organizational Resiliency Program is a fundamental component of our overall risk management strategy. It is an integrated framework designed to assess, mitigate, and respond to certain key operational risks to reduce the impact of unplanned business disruptions and protect critical processes, applications and services. The framework includes Crisis Management; rigorous Business Continuity Plans to ensure uninterrupted operation of all critical business functions and processes including Claims processing and payments; Disaster Recovery across all technology platforms; and Emergency Management. Organizational resiliency training, testing and program maintenance are conducted on an ongoing and continual basis. In light of recent events, this testing has become more frequent and even more comprehensive as we work to ensure we are prepared to respond to all eventualities.
Proactive measures that we have taken in response to COVID‐19 include employee travel restrictions and self‐quarantine work from home requirements for those who have recently returned from certain high risk areas, or have been in direct contact with others who have. A voluntary work from home policy has been implemented for offices that rely heavily on mass transit, and staggered work schedules have been implemented at our corporate headquarters. Additionally, we have worked with building management at all of our office locations to ensure that applicable government guidelines are being followed and appropriate cleaning and preventative disinfection procedures and visitor screening protocols are in place. Our corporate intranet has been updated with a COVID‐19 page to keep all employees abreast of guidelines, procedures, and other important information. Finally, we have conducted large scale work from home exercises across our organization to stress test and validate that we have adequate capability for our staff to work remotely should they be unable to do so from their offices.
If you have any questions or require additional information, please contact Dane Lopes, Group Head of Marketing & Communications, at +1 (203) 388‐3977 or firstname.lastname@example.org.
Everest Re Group, Ltd. (“Everest”) is a leading global provider of reinsurance and insurance, operating for close to 50 years through subsidiaries in the U.S., Europe, Singapore, Canada, Bermuda and other territories. Everest offers property, casualty, and specialty products through its various operating affiliates located in key markets around the world. Everest common stock (NYSE:RE) is a component of the S&P 500 index. Additional information about Everest, our people, and our products can be found on our website at www.everestre.com. All issuing companies may not do business in all jurisdictions.